September Event: Strategies for Measuring UX + Research Lab Tours at Optum
How do you measure user experience? We have many ways to gather feedback from users, customers and partners, but how do mature UX teams use metrics? What metrics are worth measuring? Is it worth measuring at all?
This talk will cover why, what and when to measure as well as common metrics used by UX teams like the System Usability Scale (SUS), Net Promoter Score (NPS) and other ways to measure efficiency, satisfaction and performance. We’ll also discuss some of the lessons learned from using metrics broadly across many products and projects over time.
Lab Tours will be given during networking time.
NO WALK INS AT THIS EVENT. Due to security requirements, registration for this event will close on September 10th. All registrants must provide their legal name during registration for entry into the event.
Upcoming UXPA 2019 Events
We've been busy planning some fantastic events for 2019 for our UXPA-MN Community. You can mark your calendars for the following dates:
Membership in the UXPA Minnesota Chapter allows you to have many excellent benefits; in addition to sharing and networking with some of the most accomplished user experience professionals in the Twin Cities area. It includes membership on the free mailing list.
To join, go to the membership application and select "Professional" or "Student." To renew a membership, login as a member, go to the member profile page, and click on the "Renew until ..." button. UXPA Minnesota has a free mailing list to help the usability and user experience community stay in touch.