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Design for Safety - Eva Penzeymoog (Book)

“How will our product hurt people?” As web workers, we don’t often ask this question—but we should. Eva PenzeyMoog explains how even the most well-intentioned design can be weaponized for interpersonal harm.

Anti-racist language terms - Community Sourced Resource

Compiled by the wonderful Content+UX Slack community, this spreadsheet reviews problematic terms and offers alternatives which remove racist connotations and add clarity to what’s being said.

Outsmart your own biases - Harvard Business Review

“When making decisions, we all rely too heavily on intuition and use flawed reasoning sometimes. But it’s possible to fight these pernicious sources of bias by learning to spot them and using the techniques presented in this article, gleaned from the latest research. They’ll open up your thinking about possible outcomes, objectives, and options and lead to better choices. In this article you’ll find some strategies and tips to outsmart your own biases.”

Implicit association test

The implicit association tests produced by Harvard measure associations between concepts (e.g., Native Americans and White Americans) and evaluations (e.g., Past, Present). People are quicker to respond when items that are more closely related in their mind share the same button. For example, an implicit preference for Native Americans relative to White Americans means that you are faster to sort words when 'Native Americans' and 'Past' share a button relative to when 'White Americans' and 'Past' share a button.

This book makes publicly available for the first time the same inclusive design process used at Google to create user-centric award-winning and profitable products. Author and Head of Product Inclusion Annie Jean-Baptiste outlines what those practices look like in industries beyond tech with fascinating case studies. Readers will learn the key strategies and step-by-step processes for inclusive product design that limits risk and increases profitability.

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